Shipping Policy
We craft and pack every ICONWALL piece with care to make sure it reaches you safely.
• Processing Time: Each piece is made to order and hand-assembled. Production takes 2 to 4 business days before dispatch.
• Delivery Time: International shipping takes 10 to 15 business days, depending on your destination and local postal carriers.
• Packaging: Every order is shipped in a protective gift box, ready to give.
• Order Tracking: Once your order has shipped, you will receive a confirmation email with your tracking number.
• Issues in Transit: If your order is delayed or arrives damaged, please contact us right away at support@iconwall.store with your order number and a photo of the package, and we will make it right.