FAQs

Q: How do I send my customization details?
A: After placing your order, simply send us a DM on Instagram or email us at support@iconwall.store with your order number and your chosen players, name or number.

Q: How long will it take to receive my order?
A: Each piece is handcrafted in 2 to 4 business days, and delivery takes 10 to 15 business days depending on your location.

Q: Can I see a design preview before production?
A: Yes! For personalized orders, we send you a digital preview for approval before we start crafting your piece.

Q: What if my item arrives broken or incorrect?
A: Just email us at support@iconwall.store within 7 days of delivery with your order number and photos, and we will send a free replacement or issue a full refund.